Libtech

Monday, April 11, 2016

Questions for the interview

To prepare for the interview I sent Janet a list of questions. I explained that she didn't have to answer all of them but any info would be greatly appreciated.

1-What kind of network does the library use (wired/less)? What type of network configuration do they use? Are they connected to the main branches of the library? Do you offer any hotspots?

2-What kind of ILS does the library use? Brand? Are there any modules that you know of? Are there any web based cloud system? Is information stored on a server or in a cloud? Any interactive elements like patron reviews? Does the library use a webscale discovery service?

3-What are the specifications for servers, computers, workstations, or are they cloud based?

4-Does the library loan out any mobile devices/laptops/Ebook readers/Ipads? Who provides support for those devices? Does the webportal support mobile devices?

5-Can patrons download MP3s, podcasts, movies onto to their own devices? How many patron stations are there and what kind (tower/tablet/laptop)?

6-Who handles the maintenance and repair?

7-Who handles the technology services, tech planning, and budgeting in the library?

8-Who handles the webpage and social media? Any blogs, wikis, or Twitter? Are there RSS feeds? Any digital reference services (IM, social media, or email)?

9-General budget for tech in the library or percentage of the budget spent?

10-What type of internet provider? How is the speed?

11-Any usage of open source software?

12-Any new technology like makerspaces, 3d printing, STEM labs, and media production areas?

13-Is space an issue? Are there enough workstations? Patron stations? How about outlets or server closets?

14-Is there comfortable furniture for technology usage? Any ergonomically correct furniture? Any adaptable technology?

15-Enough wireless access points? Enough network outlets for wired internet access?

16-Are there any AUP for computer usage? Any time limits on the computers or other devices?

17-Do patrons need to fill out or read any special forms before accessing computer stations or checking out a device?

18-Who can use the technology in the library? Is internet access limited to just patrons?

19-Any classes? What's working for technology usage in the library?

20-What's not working? Any issues with vendors or software? Space issues?

Pre-Planning

I once worked with Janet Sutter at my local library several years ago. Now, she's the manager at the Aurora Public Library West Branch. I sent her a message on Facebook asking if I could interview her about library automation, technology, and social media at the west branch. We set up the interview for April the 6th. However, when I arrived they were experiencing an internet service outage and Janet was busy working with their IT guy. So, we rescheduled for April the 11th.

Monday, March 14, 2016

Exploring library automation at West Branch of the Aurora Public Library

Soon I will be exploring the library automation software and technology at the West Branch of the Aurora Public Library. I will be interviewing branch manager Janet Sutter.

Tuesday, November 10, 2015

Reflection

I had a great time meeting both Marilee and John. Some community college have very small or sad libraries. It's great seeing a community college really embrace the library and support it's role. They offer a lot to their students and faculty. I though it was very interesting to hear that students are not checking out eBooks. I was very surprised by that considering we are a on-demand culture. The blogging experience was fun and a good experience.