Monday, April 11, 2016

Questions for the interview

To prepare for the interview I sent Janet a list of questions. I explained that she didn't have to answer all of them but any info would be greatly appreciated.

1-What kind of network does the library use (wired/less)?  What type of network configuration do they use? Are they connected to the main branches of the library? Do you offer any hotspots?

2-What kind of ILS does the library use? Brand? Are there any modules that you know of? Are there any web based cloud system? Is information stored on a server or in a cloud? Any interactive elements like patron reviews? Does the library use a webscale discovery service?

3-What are the specifications for servers, computers, workstations, or are they cloud based?

4-Does the library loan out any mobile devices/laptops/Ebook readers/Ipads? Who provides support for those devices? Does the webportal support mobile devices?

5-Can patrons download MP3s, podcasts, movies onto to their own devices? How many patron stations are there and what kind (tower/tablet/laptop)?

6-Who handles the maintenance and repair?

7-Who handles the technology services, tech planning, and budgeting in the library?

8-Who handles the webpage and social media?  Any blogs, wikis, or Twitter? Are there RSS feeds? Any digital reference services (IM, social media, or email)?

9-General budget for tech in the library or percentage of the budget spent?

10-What type of internet provider? How is the speed?

11-Any usage of open source software?

12-Any new technology like makerspaces, 3d printing, STEM labs, and media production areas?

13-Is space an issue? Are there enough workstations? Patron stations? How about outlets or server closets?

14-Is there comfortable furniture for technology usage? Any ergonomically correct furniture? Any adaptable technology?

15-Enough wireless access points? Enough network outlets for wired internet access?

16-Are there any AUP for computer usage? Any time limits on the computers or other devices?

17-Do patrons need to fill out or read any special forms before accessing computer stations or checking out a device?

18-Who can use the technology in the library? Is internet access limited to just patrons?

19-Any classes? What's working for technology usage in the library?

20-What's not working? Any issues with vendors or software? Space issues?

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