Pre-Planning

I once worked with Janet Sutter at my local library several years ago. Now, she's the manager at the Aurora Public Library West Branch. I sent her a message on Facebook asking if I could interview her about library automation, technology, and social media at the west branch. We set up the interview for April the 6th. However, when I arrived they were experiencing an internet service outage and Janet was busy working with their IT guy. So, we rescheduled for April the 11th.