Due to length I am splitting the answers to the questions up into easy to read chunks of information.
1-What kind of network does the library use (wired/less)? What type of network configuration do they use? Are they connected to the main branches of the library? Do you offer any hotspots?
Both. Patron computer stations and staff workstations are wired. The library does have WIFI in the building. The branch is connected to main library and the computers use Citrix virtual desktop. Basically, staff can work from any computer and it will download an image with all their files. This can be very convenient for staff when they are working at other locations as everything travels with them. The computers are running Windows XP but that is being replaced with WIndows 10 in the next few months. The staff and patrons are pretty excited for the upgrade.
2-What kind of ILS does the library use? Brand? Are there any modules that you know of? Are there any web based cloud system? Is information stored on a server or in a cloud? Any interactive elements like patron reviews? Does the library use a webscale discovery service?
The Aurora Public Library uses Polaris as its ILS system. Polaris is owned by Innovative. The only module I'm aware of is Simply Reports which allows you to pull info for statistical reports. Information is stored on a server and there are no interactive elements that I know of. I don't believe the website has a webscale discovery service but you can adjust the search to include databases.
3-What are the specifications for servers, computers, workstations, or are they cloud based?
Some computers are running Windows 7 others XP. Most of the branches are a little outdated compared to the new main library that was opened last year. It has all new computers and technology. The patron and employee stations at the branch libraries typically have about 2gb of ram. The library uses a variety of manufacturers like Lenovo, Dell, and HP.
4-Does the library loan out any mobile devices/laptops/Ebook readers/Ipads? Who provides support for those devices? Does the webportal support mobile devices?
The library has tripods, cameras, video camcorders, slide converters, VHS tapes to digital, hotspot aircards, camera lenses for smartphones, Chromebooks, microphones for a media lab, E-readers (Nooks), and a few Ipads but only for staff usage. The IT department at the library supports the devices. Yes, the website supports mobile devices. Apps are available to patrons like Hoopla, Zinio, and Overdrive.
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