Answers Part 2

Continuing from Part 1

5-Can patrons download MP3s, podcasts, movies onto to their own devices? How many patron stations are there and what kind (tower/tablet/laptop)?

        Yes, patrons can access digital movies and albums through Hoopla. Zinio offers patrons digital magazines and Overdrive has Ebooks.  The library does not have podcasts. The branch library has 10 patron stations and six Chromebooks available. There are also ten laptops available for classes. The newer main library has 24 patron stations.  

6-Who handles the maintenance and repair?

        The IT department handles it all. 

7-Who handles the technology services, tech planning, and budgeting in the library?

        Upper Management. Typically the branch manager and library director.

8-Who handles the webpage and social media?  Any blogs, wikis, or Twitter? Are there RSS feeds? Any digital reference services (IM, social media, or email)?

        IT deparment, specifically network services handles the webportal. The library has a Facebook page and uses Twitter but no wikis, RSS feeds, or Pinterest. The library does offer Ask a Librarian and email for digital reference services.

9-General budget for tech in the library or percentage of the budget spent? Janet was not able to provide information or numbers for this question.  

10-What type of internet provider? How is the speed?

        Out internet service is through the City of Aurora's fiber optics. It is very fast. 

11-Any usage of open source software?

        No.